Yes, we offer a full money-back guarantee based on the plan you have selected.  If you are not satisfied with the service for any reason, you can request a refund.  If you’ve selected to pay monthly, you have a full month to request a refund.  If you’ve selected to pay annually, you have a full year to request a refund.

Yes, the WorkStreamer Guide screenshot tool is hosted on AWS and protected by CloudFlare with customer data encrypted at rest with AES-256 and in transit via TLS.  Your data is not used to train any AI or used for any other purpose other than to provide this service to you.

Yes, there is a feature to blur or redact sensitive or personal identifiable information (PII) from a screenshot.

Yes, once you’ve created a guide, you can share it as a public or secure guide.  The public setting allows anyone with the link to view the guide directly from WorkStreamer.com.  The secure setting allows you to set a password that someone must enter before they can view the guide through the link on WorkStreamer.com.  You can also choose to not share anything online and only export guides to a Word .DOC format which can easily be converted to PDF, if needed.

Yes, you can combine guides into guidebooks and share the entire guidebook publicly or securely to easily share a large group of guides.  This is the recommended approach for providing all the guides necessary for a testing event or in-depth training guide.

You can easily create multiple client profiles, each with an organization name, logo, and branding colors.  Then simply edit a guide and associate it with a client and it automatically incorporates the branding colors and logos into the online and exported guide.

Visit the support center to access tutorials or submit a ticket here.